Troubleshooting
Aurora won't turn on
Preface: If the machine still won't start after turning on the key switch and the e-stop button, please follow the instructions below to troubleshoot and deal with it. The following inspection methods require a multimeter, and the following video ...
EzCad3 Activation Error Code 284
Problem description： Open LicenseManager and fill in the activation code, then click Activate, the software prompts an error warning as follows: Reason Incorrect activation code or incorrect activation code format. The activation code is made up of ...
2.5D Expansion function: How to Test the Thickness of Each Layer in Stratified section
Perface: The Z Extended Axis feature has been enabled by default to set the focus position and complete the return to zero. Method ONE： 1. Switching 3D interface. 2. Draw a cube of 5mm³. Note: Use the Viewpoint Toggle button to toggle the perspective ...
How to use Aurora 8 Pro 2.5D
1.Do not place anything on the platform before you start. 2.Simultaneously keep the Z-axis up and down buttons pressed and held until the auto light blinks. (Giving Z-axis control to the software) 3.Click on the “Find home” button and wait for the ...
EzCad2 hatch/fill tutorial
The hatch function of laser marking machine is very important in practical applications, where to hatch, how to use, the meaning of hatch, how to set the hatch parameters. Here we take a look at the hatching tutorial. 1. Import the graphics we need ...
How to use EzCad2 to mark bitmap
Many of our users choose to mark bitmap on materials for a more aesthetically pleasing product when using a fibre laser. However, the results are often unsatisfactory during operation, or they do not know how to process a bitmap with EZcad. Follow ...
How to install driver for Ezcad3
Installation steps: The dongle must be plugged into the computer during the installation process. 1. Connect your fiber laser with PC through USB cable. 2. Open manage on your computer. 3. Find the devices (DLC10000) with exclamation marks in device ...
An error "Can not find dongle!Software will work at demo state" when running EZcad2 or 3
Problem describe: Loss of connection between software and machine. Reasons: 1. The USB connection between the computer and the machine is unstable ① The USB port on the machine side and the computer side are not fixed tightly. Solution: Reinsert the ...
An error "cannot open correct file" when running EzCad2 or 3
Problem describe: The software show "cannot open correct file"! Reason: Ezcad2 or 3 use the correction file, but the correction file path is incorrect. Solutions: ① If your software is EzCad2. Open the param (F3). Select the correct correction file ...
How to Choose the Correct Driver for Ezcad2
Problem description When the following problems are encountered during the installation of the driver 1. The error message appears: "Windows has found drivers for the device, but encountered an error while trying to install them." 2. If the driver is ...
Temperature alarm error on Aurora Series
Problem describe: The software show "temperature alarm"! Reasons: If it is a JPT laser, you need to wait 12 seconds for initialization or it will trigger a temperature alarm. 1. Loss of connection between machine and software Unstable connection ...