Y-axis not moving at all for Bolt series

Y-axis not moving at all for Bolt series

Reasons

Y-axis Limit switch failure

Solution：

  1. Check the appearance of the limit switch.
    a. If there is damage to the appearance.
    For example, if the rocker of the limit switch is bent and damaged, please try to see if it can be repaired.

    If this cannot be repaired, please contact us: tech@thunderlaser.com

    b. If there is no visible damage to the exterior, go to the next step.


  1. Please open the diagnostic program to test.
    Steps to open the diagnostic program: Click the Menu >> Diagnostic

Properly working limit switch

Y limit switch closed

Y limit switch not closed

Limit switch status



Diagnostics interface



a. If the Y-rear limit in the diagnostic program does not light on when the limit switch is closed, reinsert the limit switch cable.

If the Y-rear limit in the diagnostic program does not light on when the limit switch is closed after re-plugging the cables tightly and confirming that the connections are correct.

Please contact us: tech@thunderlaser.com


b. If the X-left limit in the diagnostics program lights up normally when the limit switch is closed, please go to the next step.


Abnormal contact of signal cable between motor and driver

Solution:

Re-plug the signal cable between the motor and the driver.




NotesIf your machine is a Bolt Pro 22/32, you'll need to remove the housing by unlocking the five screws first to find the Y-axis motor.


Abnormal contact of signal cable between driver and controller

Solution:

Re-plug the signal cable between the driver and the controller.





Abnormal motor or driver

Solution:
Swap the X drive and Y drive to determine if the problem is with the motor or the drive.


How to swap drives：



Still need help?


For specific technical questions or help requests, please open a Ticket with a picture or video, so our Support team can assist you ASAP.

For the information provided in the ticket, please refer to this link：

Help Tech Support Troubleshoot Faster


End.



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