Why Do Preview Images on LCD and Touch Panels Appear Ghosting
Phenomenon
Preview image display ghosting on LCD and Touch Panel, like below：
Reason
Scanning offset values are incorrect or not saved to the controller.
Specific inspection steps
*Each machine is shipped from the factory with the correct scanning offset values imported.
Fill in the correct values on the gold card that came with the machine to software.
For more detailed steps, please check this article:
Reverse compensation/Scan offset
Filling in the correct scanning offset values, we will get a correct preview image.
Still need help?
For specific technical questions or help requests, please open a Ticket with a picture or video, so our Support team can assist you ASAP.
For the information provided in the ticket, please refer to this link：
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